Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.
Once one of the most visible opponents to repair access, Apple has now reversed its longstanding policy against making spare parts and repair software tools available to customers. The commitment came just days after the company pledged to stop deactivating Face ID for iPhone screens repaired independently.
The 36th annual Trouble in Toyland report calls attention to counterfeit toys evading safety rules and other issues online and in stores. Check out our tips on how to identify potentially unsafe toys and to minimize the risk in your home.
Californians will soon have less lead in their drinking water after Gov. Newsom signed CALPIRG-backed lead leaching limits into law. These new restrictions are the strictest in the country and will help address the health problems caused by the heavy metal.
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News & Research
When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).
Analysis of more than 200,000 complaints shows which airlines and airports do best and worst.
CALPIRG's new toolkit for parents and community leaders on how to get the lead out of schools’ drinking water.
In the midst of the coronavirus outbreak, we’ve taken steps for all of our staff to work remotely for safety reasons. But rest assured, we’ll keep advocating for you as we work for a healthier, safer world.