Consumer Protection

Got a problem? Make your voice heard!

There are a number of government agencies responsible for making sure that ordinary Americans have safe, reliable products and services to use.  From cars to bank accounts to pacemakers, the products we use are regulated to ensure that what’s available on the market works.

News Release | CALPIRG | COVID-19, Consumer Protection

New law protects Californians from price gouging

Gov. Gavin Newsom took action to protect consumers Wednesday by signing Senate Bill 1196 into law. The bill, authored by Sen. Tom Umberg, will strengthen California’s current price gouging prohibition by closing a loophole that allows new sellers to substantially increase the prices of essential items such as face masks and hand sanitizer.

News Release | CALPIRG | Public Health, Consumer Protection

California first state to ban toxic chemicals in personal care products, cosmetics

In a major victory for the movement for safer cosmetics, California Gov. Gavin Newsom signed the Toxic-Free Cosmetics Act, Assembly Bill 2762, into law on Wednesday. This is the nation’s first state-level ban of 24 toxic ingredients, including mercury and formaldehyde, from the beauty and personal care products Californians use every day.

News Release | CALPIRG | Consumer Protection, Financial Reform

California’s new “mini-CFPB” is a victory for consumer protection

 

Gov. Gavin Newsom signed a bill Friday creating a new consumer protection watchdog in California, the Department of Financial Protection and Innovation (DFPI). The new agency will have expanded oversight of companies, including debt collectors and credit reporting agencies.

Fragrances in personal care products can harm consumer health by masking the presence of toxic ingredients. More than 3,000 ingredients hide behind the term fragrance, so when looking at an ingredient list, you can't be sure what's in your product.

News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Cash has long been king. That hasn’t changed during the pandemic, despite the push by some merchants to discourage customers from paying with cash.

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