Consumer Protection Updates

News Release | CALPIRG | Consumer Protection

Equifax Extends Deadline for Free Credit Freezes

Equifax has yet again extended the deadline for getting free freezes on Equifax credit reports following its massive data breach. Although this gives consumers more time, there should be no deadline at all. Freezes should be free for consumers to get at any and all times. 

News Release | CALPIRG | Consumer Protection

CALPIRG Urges Consumers to Get Equifax’ Free Credit Freeze by January 31st Deadline

Ahead of three changes to what Equifax is offering consumers following its breach of 145 million consumer records, CALPIRG is urging Californians to get free credit freezes with Equifax by January 31st if they haven’t already.

News Release | CALPIRG | Consumer Protection

Legislative Hearing on the Equifax Data Breach: Impacts and Future Precautions

Today the Assembly Committees on Banking and Finance and Privacy and Consumer Protection, and the Select Committee on Cybersecurity, held a legislative hearing on the Equifax data breach. Executive Director Emily Rusch was invited to testify at the hearing on the implications for consumers.

News Release | CALPIRG | Public Health, Consumer Protection

San Francisco Moves to Ban Toxic Flame Retardants in Furniture and Children's Products

Today at a committee hearing, San Francisco Supervisors voted to ban toxic flame retardant chemicals in furniture and children's products, moving the bill forward for consideration by the full board. At CALPIRG, we applaud this move.

News Release | CALPIRG | Consumer Protection

What Could Possibly Go Wrong If Wall Street Banks and Predatory Payday Lenders Are Allowed to Run Amok Again?

Today, the U.S. House, on a nearly party-line vote, approved HR10, the Financial Choice Act, which is the Wrong Choice for all of us who aren’t Wall Street banks or predatory lenders and would gut the Consumer Financial Protection Bureau, or CFPB. The bill would leave the successful CFPB as an unrecognizable husk incapable of doing its job to protect consumers, homeowners, older Americans, students, servicemembers and veterans. 

Report | CALPIRG Education Fund | Consumer Protection

Protecting Those Who Serve

The men and women who serve in America’s military are also active consumers in America’s financial marketplace, where tricks and traps can cause harm to their finances and their lives. An analysis of more than 44,000 complaints submitted by active duty servicemembers and military veterans to the Consumer Financial Protection Bureau (CFPB) and contained in its Consumer Complaint Database finds that mistreatment of servicemembers by financial companies is widespread.

News Release | CALPIRG | Consumer Protection

Report: Debt Collection Abuses Leading Source of Servicemember and Veteran Complaints to CFPB

Debt collection abuses were the leading source (32%) of 44,000 servicemember complaints to the Consumer Financial Protection Bureau, according to a new report. And one of the top five servicemember complaint “hot spots” identified in the report is California’s 925-- zip code region that includes Riverside, Hemet, and Temecula, just north of Camp Pendleton and surrounding the March Air Force Base.   

News Release | CALPIRG | Consumer Protection

Financial "Choice Act" is a Cruel "Choice" for California Consumers

Next Tuesday the House Financial Services Chairman Jeb Hensarling (TX) will hold a mark-up on his so-called Financial Choice Act 2.0. “Californians were hit hard by the financial collapse and now depend on the consumer protections the financial Choice Act would eviscerate,” said Emily Rusch, Executive Director of CALPIRG. “We strongly urge Rep. Waters, Royce, Sherman, and Vargas to vote no.”  

Report | CALPIRG Education Fund | Consumer Protection

Medical Debt Malpractice

Millions of Americans are contacted by debt collectors every year over debt related to medical expenses. This review of complaints submitted to the CFPB suggest that many consumers contacted about medical debt should not have been contacted in the first place, and that many contacts involve aggressive or inappropriate tactics.  

News Release | CALPIRG | Consumer Protection

New report from leading consumer group shows millions are victims of aggressive tactics from medical debt collectors

The consumer group CALPIRG released the ninth in a series of reports that review complaints to the Consumer Financial Protection Bureau (CFPB).  The latest report explores consumer complaints about medical debt, a major source of problems for consumers, since medical debt items on credit reports are often wrong or about the wrong consumer.  The report also demonstrates the need to defend the CFPB from partisan and special interest attacks.

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