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Investigation finds 1 in 9 used cars for sale at AutoNation dealerships have unrepaired safety recalls
FREMONT -- AutoNation, America’s largest auto retailer, is selling used vehicles with unrepaired safety recalls including explosive Takata airbags, faulty GM ignition switches and defects with no fix available. Unsafe Used Cars for Sale, a new report from California Public Interest Research Group Education Fund and the Consumers for Auto Reliability and Safety (CARS) Foundation, found that 1 in 9 cars for sale at AutoNation dealerships across the country are dangerous to drivers, passengers and others who share the roads, including several in California.
“By selling recalled cars with safety defects, AutoNation endangers customers’ lives before they even reach home,” said Claudia Deeg, California Public Interest Research Group Education Fund’s Campaign Associate. “The only way that AutoNation can ensure a ‘worry-free’ purchase is to repair every recalled vehicle before selling it.”
The survey found numerous unsafe cars among more than 2,400 vehicles analyzed at 28 dealerships in 12 states. The vehicles included recalls that could cause vehicles to stall in traffic, seat belts to fail, steering to malfunction, Takata air bags to propel metal fragments at passengers, and cars to catch on fire. At the AutoNation Honda dealership in Fremont, CA, more than 1 in 6 used vehicles contained an unrepaired safety recall.
Other findings include:
Nearly 1 in 5 used vehicles at the Colorado Chrysler Jeep West dealership had unrepaired recalls, the highest rate in the nation. At four other dealerships, including in Fremont, CA, more than 1 in 6 used vehicles contained an unrepaired safety recall.
Dealers charge extra for rigorous inspections on “certified” pre-owned vehicles, but we found 14 of those vehicles still had unfixed recall hazards.
At the time of the analysis, 47 vehicles for sale were under recalls for which automakers indicated that no fix was available.
CALPIRG Education Fund has a new guide to help you determine if the used car you’re looking at has unrepaired recalls. If it has an unrepaired recall, the consumer organization recommends not purchasing the vehicle.
“Whenever you buy a car from a duly licensed car dealership, whether it’s new or used, you shouldn’t have to worry that they’re deliberately selling you a car they know has a killer safety recall defect they failed to get repaired for free,” said Rosemary Shahan, President of Consumers for Auto Reliability and Safety.
In 2015, AutoNation’s then-CEO pledged not to sell any used car with an unresolved safety recall stating "These are not that the wrong tire-pressure sticker is on the car or some other little minor item...These are significant safety recalls, and we feel the time has passed that it's appropriate to take a vehicle in trade with a significant safety recall and turn around the next day and sell it to consumers." That pledge lasted less than a year and a half when in 2016 the company announced the Trump Administration would not address this issue, so AutoNation would start selling unsafe recalled used vehicles to consumers.
By selling used vehicles with unfixed recalls, AutoNation and other dealerships may be violating state laws designed to protect consumers from unfair and deceptive practices, fraud or false advertising.
CALPIRG (Public Interest Research Group) Education Fund is an independent, non-partisan group that works for consumers and the public interest. Through research, public education and outreach, we serve as counterweights to the influence of powerful interests that threaten our health, safety, and wellbeing. CALPIRG (Public Interest Research Group) Education Fund is part of The Public Interest Network, which runs organizations committed to our vision of a better world, a set of core values, ands a strategic approach to getting things done.
The Consumers for Auto Reliability and Safety (CARS) Foundation is a national non-profit 501(c)(3) organization dedicated to preventing motor vehicle-related fatalities, injuries and economic losses through research, public education, outreach, aid to victims, and related activities.
Your donation supports CALPIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.