Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection, Make VW Pay

Why VW Must Pay. A View From The Road | Ed Mierzwinski

I've posted a guest post blog entry from Marcus Moench and Elisabeth Caspari on my Huffington Post blog and cross-posted it here. It explains why Marcus and Elizabeth are traveling from Boulder, Colorado to Volkswagen headquarters in northern Virginia to attempt to return their 2010 "defeat-device" Jetta diesel.

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

From the road | Mike Litt

Last week, Marcus and Elisabeth kicked off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air. Marcus and Elisabeth own one of the 567,000 diesel vehicles in the U.S. that Volkswagen sold as “clean” but was secretly designed with a “defeat device” to emit as much as 40 times the legal limit for smog-forming pollutants. 

> Keep Reading
Blog Post | Public Health, Consumer Protection, Democracy, Food, Transportation

State of the Union: Five Things We’ll Be Listening For | Chris MacKenzie

President Obama has hyped his final State of the Union address as a speech that will help to define his legacy. Here's how he can break new ground.

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Blog Post | Consumer Protection, Make VW Pay

Cross-country VW tour departure on the local news | Mike Litt

Yesterday, Danny Katz, director of CoPIRG, helped Marcus and Elisabeth kick off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air.

> Keep Reading

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News Release | CA:PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

“We should be able to trust that the toys we buy are safe. Unfortunately we can’t and until that’s the case, parents need to watch out for common hazards when shopping for toys.”

> Keep Reading
News Release | CALPIRG | Consumer Protection

Gov. Brown signs two social media privacy laws, protecting consumers on social networks

Gov. Jerry Brown signs two CALPIRG-supported bills protecting the privacy of social media accounts.

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News Release | CALPIRG Education Fund | Consumer Protection

Higher Bank Fees Now the Norm for Consumers

New report confirms what consumers already know – bank fees are increasing and free checking accounts are harder to find.

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News Release | CALPIRG Education Fund | Consumer Protection, Higher Ed

As Fall Financial Aid is Disbursed, Senator Issues Urgent Warning to Students Using Campus Debit Cards

Financial aid distributed in the next weeks can quickly be lost to predatory bank fees .

> Keep Reading
News Release | CALPIRG | Consumer Protection

California Approves S.B. 1349, protecting students’ privacy on social networks

CALPIRG is pleased to see the privacy protections Californians currently enjoy extended to include social media and online sites.

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News Release | CALPIRG Education Fund

Oakland: From E. coli-infected romaine lettuce to Salmonella-tainted beef, contaminated foods lead to illnesses that sicken as many as 1 in 6 Americans annually. In 2018, this epidemic helped spur major recalls, which caused stores and restaurants to toss millions of pounds of meat and produce.  CALPIRG Education Fund’s new report How Safe is Our Food?, released today, reveals how fundamental flaws in our current food safety system have led to a jump in these recalls since 2013.

Report | CALPIRG Education Fund

Americans rely on a vast network of farms and businesses to provide safe food daily.  But in recent years, a string of high-profile recalls ranging from romaine lettuce to millions of pounds of beef to Ritz and Goldfish crackers have called into question the system developed to ensure safe food reaches people’s plates. The ubiquity of the problem can make grocery shopping a game of Russian Roulette where what a family has for dinner could make them seriously sick.

News Release | U.S. PIRG Education Fund

While we are glad that Fiat Chrysler is paying something for damaging the health of Americans and deceiving customers, this settlement does not go far enough. It neither ensures these violations of the public trust won’t happen again nor makes consumers whole.

News Release | CALPIRG Education Fund

Los Angeles, CA (November 20, 2019) -- This holiday season, watch out for dangerous and toxic toys. CALPIRG Education Fund’s 33rd annual Trouble in Toyland report found toxic amounts of boron in slime products and a failure by Amazon to appropriately label choking hazards. Boron can cause nausea, vomiting and other health issues.

News Release | U.S. PIRG Education Fund

This holiday season, watch out for dangerous and toxic toys. U.S. PIRG’s 33rd annual Trouble in Toyland report found toxic amounts of boron, which can cause nausea, vomiting and other health issues, in slime products as well as fining that Amazon failed to appropriately label choking hazards.

Consumer Protection

Congressional investigation concludes that Equifax breach was entirely preventable

The worst data breach in history could have been prevented with some basic security measures.

 

Consumer Protection

Watch out for unsafe toys

CALPIRG's “Trouble in Toyland” report found boron in slime, choking hazards without the proper warning labels, “connected” toys that pose a privacy risk and more.

 
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