Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Keeping Children Safe From Dangerous Toys

Every year, as consumers begin purchasing toys for the holiday season, CALPIRG Education Fund visits numerous toy stores, malls and dollar stores to find potentially dangerous toys sitting on store shelves. In November 2015, we released our 30th annual report, "Trouble in Toyland 2015." Over the years, our reports have led to more than 150 recalls and other regulatory actions, helping to remove dangerous products from store shelves and keep children safe.

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Blog Post | Consumer Protection

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements | Anna Low-Beer

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

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News Release | U.S. PIRG | Consumer Protection, Make VW Pay

Volkswagen’s $1000 Gift Cards Fall Short

Statement by Mike Litt, National Consumer Advocate with U.S. PIRG, on Volkswagen’s offer of $1,000 in gift cards to customers affected by its emission scandal.

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Blog Post | Consumer Protection, Safe Energy

CALPIRG to CPUC: Utilities should pay consumers fairly for their rooftop solar | Emily Rusch

Today we join 130,000 Californians who have signed petitions urging you to protect net metering, reject new fees, and continue to expand solar access to more Californians.

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Blog Post | Consumer Protection

As CFPB Advances Consumer Protection, Attacks on CFPB Escalate | Ed Mierzwinski

This week, the CFPB took a major step toward establishing a regulation restricting the use of forced arbitration clauses in consumer financial contracts, which give companies what the CFPB's director said was a "free pass from being held accountable by their customers." Meanwhile, on Capitol Hill, powerful bank interests escalated their campaign to defund and defang the bureau, because it works for consumers, not them.

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News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Helps Parents & Consumers’ breathe easier sending their kids back to school

CALPIRG highlights ways to create safer and healthier learning environments by eliminating indoor air pollution caused by toxic chemicals.

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News Release | CALPIRG | Consumer Protection, Food

CALPIRG Supports Consumers’ Right to Know About Genetically Engineered Foods

CALPIRG endorses Prop 37, joins over 1,000 other consumer, environmental, labor, farmer, health and business groups in the call for the labeling of genetically engineered food.

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News Release | CALPIRG Education Fund | Consumer Protection

Statement on the Recall of Bumbo Child Seats

Statement of Public Interest Research Group,  Consumer Federation of America, Consumers Union, Kids In Danger, and Public Citizen on the U.S. Consumer Product Safety Commission’s Recall of Bumbo Seats.

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News Release | CALPIRG Education Fund | Consumer Protection

Statement on the Recall of Bumbo Child Seats

Statement of U.S. Public Interest Group,  Consumer Federation of America, Consumers Union, Kids In Danger, and Public Citizen on the U.S. Consumer Product Safety Commission’s Recall of Bumbo Seats.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection, Higher Ed

FDIC Orders Higher One to Repay Students $11 million in Campus Debit Card Settlement

FDIC announces an $11 million civil penalty of Higher One, the largest campus financial aid disbursement and debit card company, for alleged “unfair” and “unsafe” practices.

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