Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection, Make VW Pay

Cross-country VW tour departure on the local news | Mike Litt

Yesterday, Danny Katz, director of CoPIRG, helped Marcus and Elisabeth kick off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air.

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

House Tees Up VW Bailout and Other Attacks on Public Protections, Consumer Rights | Ed Mierzwinski

(Updated 8 January to add vote results): You've probably heard that the House is soon planning to again repeal the Affordable Care Act (Obamacare). That bill will certainly be vetoed. But the House has other anti-consumer, anti-environmental bills scheduled for floor action this week and next. The bills take aim at agency health, financial and safety regulations and also consumer rights to band together as a class to take their grievances against corporate wrongdoers to court. That last bill would immunize Volkswagen from having to compensate VW Diesel owners for being deceptively sold cars designed to "defeat" air pollution requirements.

> Keep Reading

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to California Public Interest Research Group Education Fund’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping this holiday season. The report reveals the results of laboratory testing on toys for toxic chemicals, including chromium and phthalates, both of which can have serious, adverse health impacts on a child’s development. The survey also found examples of toys that pose a choking hazard, extremely loud toys that can threaten children’s hearing, and powerful toy magnets that can cause serious injury if swallowed.

> Keep Reading

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News Release | CALPIRG | Consumer Protection

Gov. Brown signs two social media privacy laws, protecting consumers on social networks

Gov. Jerry Brown signs two CALPIRG-supported bills protecting the privacy of social media accounts.

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News Release | CALPIRG Education Fund | Consumer Protection

Higher Bank Fees Now the Norm for Consumers

New report confirms what consumers already know – bank fees are increasing and free checking accounts are harder to find.

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News Release | CALPIRG Education Fund | Consumer Protection, Higher Ed

As Fall Financial Aid is Disbursed, Senator Issues Urgent Warning to Students Using Campus Debit Cards

Financial aid distributed in the next weeks can quickly be lost to predatory bank fees .

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News Release | CALPIRG | Consumer Protection

California Approves S.B. 1349, protecting students’ privacy on social networks

CALPIRG is pleased to see the privacy protections Californians currently enjoy extended to include social media and online sites.

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News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Helps Parents & Consumers’ breathe easier sending their kids back to school

CALPIRG highlights ways to create safer and healthier learning environments by eliminating indoor air pollution caused by toxic chemicals.

> Keep Reading

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