Senior Director, Federal Consumer Program
COVID-19
5/31/2020
I’ve been reading the CFPB’s mail. It’s okay, you can too. It’s public. Not surprisingly, the latest CFPB consumer complaints paint a grim picture of the pandemic’s effect on family finances. I ask: Why isn’t the CFPB doing more to help struggling consumers?
5/29/2020
Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be on its way to repeating.
5/22/2020
Most airlines are only offering vouchers, not refunds, when passengers cancel their flights due to concerns about COVID-19.
5/19/2020
As manufacturers block access to manuals and other fix-it information, biomedical repair technicians press for reform.
5/14/2020
With salons closed in recent months as part of sheltering-in-place efforts, I’ve found myself doing more self-care at home -- from pedicures to Zoom make-overs with friends. Digging through my bathroom cabinet to find supplies, an important question dawned on me: Can I be sure the makeover products are safe?
5/7/2020
This blog explains U.S. PIRG's support for automated warning and contact tracing, subject to appropriate privacy and civil liberties protections, which can provide critical information quickly about who has potentially been exposed.
5/1/2020
A guest blog from my colleague, Lisa Frank, from our grants team, sharing her story of testing for coronavirus.
4/24/2020
The emergence and spread of the novel coronavirus pandemic is a symptom of how we raise food animals across the world.
4/22/2020
Yesterday, U.S. PIRG joined leading consumer groups and bank trade associations in a joint letter urging Congress at the soonest possible opportunity to clarify that economic impact payments responding to this public health emergency are exempt from otherwise legally binding garnishment orders.