Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 28 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our toy safety report.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | CALPIRG | Consumer Protection

Facebook Search Puts Privacy at Risk

CALPIRG calls on consumers to update privacy settings in light of Facebook's new social search engine, Graph Search.

> Keep Reading
Blog Post | Consumer Protection

Public Utility De-Regulation: A Losing Game for Consumers | Jon Fox

San Francisco Chronicle reportes that state de-regulation of copper-wire phone lines leads to skyrocketing price hikes for consumers.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Applauds AG’s New Privacy Guidelines for Online Apps

New guidelines urge mobile app developers to be judicious in the data they collect while being mindful of user privacy - shining the spotlight on consumer privacy.

> Keep Reading
Blog Post | Consumer Protection

Consumers Push Back, Stand UP for Privacy | Jon Fox

2012 was a watershed year for consumers.  Over the past year millions of Internet users took action to protect a safe and open Internet.

> Keep Reading
Blog Post | Consumer Protection

Citing Safety Concerns, Buckyballs maker to stop selling magnetic toys | Jon Fox

Maker magnetic Buckyballs announces that it will stop selling dangerous product.

> Keep Reading

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News Release | CALPIRG | Consumer Protection, Food

CALPIRG Calls on USDA to Increase Testing for Mad Cow

The US Department of Agriculture’s (USDA) statement confirming the presence of an infected cow with bovine spongiform encephalopathy (BSE) - commonly referred to as “mad cow disease” - in California reinforces the need for increased animal testing.

> Keep Reading

AP: Mobile applications to post privacy policies before installation under California agreement

“Having privacy policies is step one to protecting consumers’ personal information,” Jon Fox said in a statement. “Step two is making sure the privacy policies are strong.”

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

AG Announces New Rules to Improve Online Privacy Protections for Consumers

“Having a written privacy policy will force developers to think about the privacy impacts of their products,” said Jon Fox. “Hopefully this will give mobile users  more control over who accesses their personal information and how it’s used, creating a safer online environment.”

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

Apps for Kids Leave Parents Guessing about Privacy

Parents are often left in the dark in regards to whether a mobile app poses risks related to the collection, use, and sharing of their children’s personal information.

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KPCC: A defense of internet piracy laws SOPA and PIPA

Jon Fox responds to President of the Directors Guild of America, Taylor Hackford's support of SOPA, highlighting risks to consumers.

> Keep Reading

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