Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

Free Cookies - Strings Attached | Jon Fox

The price consumers pay to access most online content is the tracking of their every click on the World Wide Web by data miners and ad networks. Consumer and privacy advocates are seeking to address such online tracking through Do-Not-Track regulation.

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News Release | CALPIRG Education Fund | Consumer Protection

New FTC Report Highlights Top 10 Consumer Complaints for 2012.

California sees big increase in fraud and identity theft complaints.

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News Release | CALPIRG | Consumer Protection

CALPIRG Applauds FTC’s New Privacy Guidelines for Online Apps

“When less than one-third of Americans feel that they are in control of their personal information on their mobile devices, clearly there is a problem,” said Jon Fox, consumer advocate with CALPIRG.

> Keep Reading
News Release | CALPIRG | Consumer Protection

Facebook Search Puts Privacy at Risk

CALPIRG calls on consumers to update privacy settings in light of Facebook's new social search engine, Graph Search.

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Blog Post | Consumer Protection

Public Utility De-Regulation: A Losing Game for Consumers | Jon Fox

San Francisco Chronicle reportes that state de-regulation of copper-wire phone lines leads to skyrocketing price hikes for consumers.

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News Release | CALPIRG | Consumer Protection

POLL SHOWS VOTERS FAVOR STRONG OVERSIGHT OF WALL STREET AND BACK NEW CFPB

Financial reforms enacted in response to the financial meltdown remain popular voters, on eve of 1st year anniversary of the Consumer Financial Protection Bureau (CFPB).

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News Release | CALPIRG Education Fund | Consumer Protection, Health Care

Hospitals in the Bay Area are Most Expensive in the State for Surgeries

A new report by CALPIRG Education Fund found large discrepancies between what California hospitals charge for common surgeries, which appear unrelated to quality of care.

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Financial loss from identity theft increasing, report says

Higher dollar loss per victim of identity theft, according to a new report by the California Public Interest Research Group.
Read more here: http://www.sacbee.com/2012/06/27/4595220/financial-loss-from-identity-th...

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News Release | CALPIRG Education Fund | Consumer Protection

New Report on Technology & Identity Theft Shows Victims are Losing More Money

California Victims Lost an Average of $786 in Theft Cases Investigated Last Year, Significantly Up from the Previous Year

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News Release | CALPIRG | Food

Senate Vote on Farm Bill a Disappointment

"CALPIRG is disappointed in the Senate’s approval of the 2012 Farm Bill, which will send tens of billions of taxpayer dollars to Big Ag. The Senate missed a golden opportunity to tackle the problem of wasteful agricultural subsidies, which have cost taxpayers $260 billion since 1995."  

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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