Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 28 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our toy safety report.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Applauds AG’s New Privacy Guidelines for Online Apps

New guidelines urge mobile app developers to be judicious in the data they collect while being mindful of user privacy - shining the spotlight on consumer privacy.

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Blog Post | Consumer Protection

Consumers Push Back, Stand UP for Privacy | Jon Fox

2012 was a watershed year for consumers.  Over the past year millions of Internet users took action to protect a safe and open Internet.

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Blog Post | Consumer Protection

Citing Safety Concerns, Buckyballs maker to stop selling magnetic toys | Jon Fox

Maker magnetic Buckyballs announces that it will stop selling dangerous product.

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Report | CALPIRG Education Fund | Consumer Protection, Health Care

CALPIRG joint letter on Consumer protection for “California Covered”

CALPIRG joins a coalition of consumer advocates in preventing risks to consumers using the new health benefits exchange known as “California Covered.”

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Report | CALPIRG Education Fund | Consumer Protection, Health Care

Comments on the Aetna Life Insurance Company Proposal to Increase Rates

Nearly 70,000 Californians in small group insurance plans will see rate hikes averaging 8%, with some as high as 22%, if the premium rate hike proposed by Aetna Life Insurance Company go forward. After careful analysis of Aetna’s filing, CALPIRG is concerned that Aetna has not provided sufficient information to justify this rate increase.

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AP: Mobile applications to post privacy policies before installation under California agreement

“Having privacy policies is step one to protecting consumers’ personal information,” Jon Fox said in a statement. “Step two is making sure the privacy policies are strong.”

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News Release | CALPIRG Education Fund | Consumer Protection

AG Announces New Rules to Improve Online Privacy Protections for Consumers

“Having a written privacy policy will force developers to think about the privacy impacts of their products,” said Jon Fox. “Hopefully this will give mobile users  more control over who accesses their personal information and how it’s used, creating a safer online environment.”

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News Release | CALPIRG Education Fund | Consumer Protection

Apps for Kids Leave Parents Guessing about Privacy

Parents are often left in the dark in regards to whether a mobile app poses risks related to the collection, use, and sharing of their children’s personal information.

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KPCC: A defense of internet piracy laws SOPA and PIPA

Jon Fox responds to President of the Directors Guild of America, Taylor Hackford's support of SOPA, highlighting risks to consumers.

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KGO: Injuries still occur after Bumbo baby seat recall

"It's insufficient to keep kids safe," said Jon Fox of the California Public Interest Research Group. "parents still need to know there is serious risks [with the Bumbo chair]."

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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Your donation supports CALPIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

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