Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 28 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our toy safety report.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection, Food

California’s Initiative to label GMOs defeated, but States taking up the Fight | Jon Fox

Unfazed by the defeat of Prop 37 in California, consumer groups are working across states for labeling and have united as the Coalition of States for Mandatory GMO Labeling.

> Keep Reading
News Release | CA:PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

“We should be able to trust that the toys we buy are safe. Unfortunately we can’t and until that’s the case, parents need to watch out for common hazards when shopping for toys.”

> Keep Reading
Report | CALPIRG Education Fund | Consumer Protection

Trouble in Toyland 2012

Survey Finds Dangerous Toys on Store Shelves. CALPIRG Provides Shopping Tips & Mobile Website To Help Parents Shop Safe.

> Keep Reading
Blog Post | Consumer Protection

Vote Yes on Prop 37 | Emily Rusch

CALPIRG supports Prop 37 and encourages you to support it, too. The concept behind Prop 37 is simple. Should we as consumers know more about what is in our food? Should we know if our food contains genes that are modified through engineering? 

> Keep Reading
News Release | CALPIRG | Consumer Protection

Gov. Brown signs two social media privacy laws, protecting consumers on social networks

Gov. Jerry Brown signs two CALPIRG-supported bills protecting the privacy of social media accounts.

> Keep Reading

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News Release | CALPIRG Education Fund | Consumer Protection

Consumers Lose Up to $5 Billion on Unused Gift Cards

It’s tough to beat the convenience of a gift-card, but consumers should be aware that about 2-5% of gift-cards end up going unused

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

Facing mounting opposition, AT&T drops bid to take over T-Mobile

“We’re not surprised to see this flawed deal fail. As proposed, AT&T’s takeover of T-Mobile would have done little to protect American consumers or ensure that they enjoy competitive and dynamic wireless services,” said Jon Fox. 

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

Survey Finds Toxic or Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the California Public Interest Research Group’s 26th annual Trouble in Toyland report.

> Keep Reading

KQED: CALPIRG Releases Annual List of "Toxic Toys"

Parents fond of the phrase “don’t put that in your mouth” may read the latest report from the California Public Interest Research Group as avidly as a suspenseful page-turner.

> Keep Reading
News Release | CALPIRG | Consumer Protection

New Protections for Cell Phone Customers

 Cell phone companies will alert consumers when they approach and then exceed their limits on voice, data or texting. Users will also receive an alert when their phone connects to a cellular system in a foreign country, which incurs pricy roaming fees. 

> Keep Reading

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