Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 28 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our toy safety report.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Report | CALPIRG Education Fund | Consumer Protection, Health Care

CALPIRG joint letter on Consumer protection for “California Covered”

CALPIRG joins a coalition of consumer advocates in preventing risks to consumers using the new health benefits exchange known as “California Covered.”

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Report | CALPIRG Education Fund | Consumer Protection, Health Care

Comments on the Aetna Life Insurance Company Proposal to Increase Rates

Nearly 70,000 Californians in small group insurance plans will see rate hikes averaging 8%, with some as high as 22%, if the premium rate hike proposed by Aetna Life Insurance Company go forward. After careful analysis of Aetna’s filing, CALPIRG is concerned that Aetna has not provided sufficient information to justify this rate increase.

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Blog Post | Consumer Protection, Food

California’s Initiative to label GMOs defeated, but States taking up the Fight | Jon Fox

Unfazed by the defeat of Prop 37 in California, consumer groups are working across states for labeling and have united as the Coalition of States for Mandatory GMO Labeling.

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News Release | CA:PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

“We should be able to trust that the toys we buy are safe. Unfortunately we can’t and until that’s the case, parents need to watch out for common hazards when shopping for toys.”

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Report | CALPIRG Education Fund | Consumer Protection

Trouble in Toyland 2012

Survey Finds Dangerous Toys on Store Shelves. CALPIRG Provides Shopping Tips & Mobile Website To Help Parents Shop Safe.

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KGO: Injuries still occur after Bumbo baby seat recall

"It's insufficient to keep kids safe," said Jon Fox of the California Public Interest Research Group. "parents still need to know there is serious risks [with the Bumbo chair]."

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K-CBS: Group Offers Tips For Cutting Cell Phone Costs

CALPIRG releases a guide called “Making the Right Call” to help consumers get those cell phone costs in line.

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News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Releases New Shopping Guide for Cell Phones

CALPIRG Education Fund releases new cell phone shoppers’ guide offering simple tips consumers can take to save money when buying a new cell phone.

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News Release | CALPIRG | Consumer Protection, Financial Reform

President Appoints Richard Cordray To Head Consumer Agency

“For months Wall St. has been using every trick in the book to try and derail this nomination and ultimately undermine the entire consumer bureau,” said Pedro Morillas, CALPIRG Legislative Director. “Today’s appointment is a bold and important step by the President that will allow the CFPB to get to the important work of protecting consumers.”

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News Release | CALPIRG | Consumer Protection

New Laws Going into Effect in 2012

Despite the general gridlock in Sacramento this year, the legislature and governor moved the ball forward on several issues that will improve everything from consumer protections to our voter registration rules. Here is a list and descriptions of some of the new laws that go into effect on January 1st.

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